How To Clear Street Tag's Stored Data

If force-closing didn’t help, or the app loads slowly or shows old information, clearing the app’s stored data can fix it.

Before you start: sync any offline or hybrid tags first. Tags that haven’t synced will be lost if the app’s data is cleared.

Android

1. Open your phone’s Settings.
2. Tap Apps (or Apps & notifications), then Street Tag.
3. Tap Storage (or Storage & cache).
4. Tap Clear cache. Reopen Street Tag and check whether the problem is fixed.
5. If it is not, go back and tap Clear storage (or Clear data). This signs you out of the app. Your synced tags and points are kept.
6. Reopen Street Tag and sign in.

Menu names can vary slightly between phone brands.

iPhone

iPhone does not have a Clear cache option for individual apps. The closest option is Offload App, which removes the app but keeps its data.

1. Open Settings, then General, then iPhone Storage.
2. Tap Street Tag.
3. Tap Offload App and confirm.
4. Tap Reinstall App and wait for it to finish.
5. Open Street Tag and sign in.