How to delete and reinstall the Street Tag app
Published:
If nothing else has worked, deleting and reinstalling Street Tag gives you a fresh copy of the app.
Before you start: sync any offline or hybrid tags first. Tags that haven’t synced will be lost when the app is deleted. Tags that have already synced are stored on our servers and will not be affected.
Delete the app
iPhone: press and hold the Street Tag icon, tap Remove App, then tap Delete App.
Android: press and hold the Street Tag icon, then tap Uninstall. You can also go to Settings > Apps > Street Tag > Uninstall.
Reinstall the app
- Restart your phone (optional, but it often helps).
- Open the App Store (iPhone) or Google Play (Android).
- Search for Street Tag and tap Install or Get.
- Open the app and sign in as usual.
Check your points
Your synced tags and points are kept, including Archived Points, which you can find at the top of the app menu. If something looks wrong after you sign back in, use the Contact Us form and include your username and your device type.
