How Do I Sync My Steps Captured With My Unsupported Steps Tracking Device And/Or Add Steps Manually?

1. Open the Street Tag app home screen and ensure that you've switched to ONLINE mode. This can be done by going to the menu at the top left and then select "Collect Tags Offline". Be sure that neither offline mode is toggled on in this section.
2. On the map view, look for the 'sync steps' button (sometimes it will be on the 'pedometer' option as default).
3. Click on it and further click on 'Change steps tracker' and then 'Steps Support'.
4. Type in the amount of the total steps that you wish to sync, the steps count must match the steps image or screenshot that you wish to upload in step 7. Note that steps have to be uploaded daily before 9pm UK time, otherwise they will not be counted.
5. Select the step tracking device that you've used.
6. Select your username or Child account username.
7. Click on the 'image upload' to select the image or screenshot of your steps, ensuring it matches the amount in step 1. Be sure today's date is also visible in the screenshot.
8. Click 'Submit' to upload your steps for the day, and the Street Tag app community will verify and credit your steps into your account. This is typically completed within 24 hours.

NOTE: Up to 40,000 steps can be submitted per day per account.